Terms and Conditions.

Kakkoii Social Japanese Club – Terms and Conditions

Effective Date: 06/16/2025

Welcome to Kakkoii Social Japanese Club (KSJ Club)! By booking a session, event, or purchasing a service, you agree to the following Terms and Conditions. These are designed to protect both you (the client) and us (KSJ Club), and to ensure a respectful, positive learning environment.

1. Services Offered

KSJ Club provides interactive, language- and culture-based events, sessions, and learning experiences focused on English and Japanese learners. Offerings may include:

  • 1:1 or small group conversation appointments

  • Cultural events and workshops

  • Online or in-person community gatherings

All services are for personal, non-commercial use unless otherwise agreed upon in writing.

2. Booking & Payment

  • All sessions must be booked in advance through our designated booking system.

  • Payment is due at the time of booking. Stripe is used to securely process payments.

  • Prices are listed in USD unless otherwise noted.

  • You will receive a confirmation email once your booking is complete.

3. Cancellation & Rescheduling

We understand life happens! Our policy:

  • Individual Sessions: You may cancel or reschedule up to 24 hours in advance for a full refund or credit.

  • Workshops & Events: Refunds available up to 48 hours in advance unless otherwise noted. After that, bookings are non-refundable.

  • No-shows and late cancellations are non-refundable.

To cancel or reschedule, please follow the link in your confirmation email or contact us at support@ksjclub.com

4. Code of Conduct

We are committed to creating a kind, inclusive and respectful space. By participating, you agree to:

  • Show up on time and participate respectfully

  • Avoid harassment, discrimination, or disruptive behavior

  • Respect others' learning journeys and privacy

KSJ Club reserves the right to remove any participant from a session or community space if these guidelines are not followed, without a refund.

5. Technology & Access

  • You are responsible for ensuring you have a stable internet connection and access to any required platforms (e.g., Zoom, Google Meet, Discord).

  • If a session is disrupted due to technical issues on our end, we will offer a refund or reschedule at no cost to you.

6. Refunds & Disputes

Refunds will only be issued according to our cancellation policy. If you believe a charge was made in error, please contact us directly at support@ksjclub.com before disputing with your bank.

7. Liability

KSJ Club is not liable for any loss, damage, or injury that may occur as a result of participating in our sessions or events, including in-person gatherings.

8. Privacy

We value your privacy. Your personal information will never be sold or shared without your consent. For more details, see our [Privacy Policy] (coming soon or link here).

9. Changes to Terms

We may update these Terms from time to time. By continuing to use our services after changes are posted, you agree to the new terms.

Thank you for being part of our community-driven approach to language and cultural connection!

If you have any questions, please reach out to us at support@ksjclub.com